Let me give you an example of the bullshit dealt with just this week. For context, the member is activated stateside, but away from home. This is real life in the military...
Finance: Sir, one of your members has an unauthorized purchase on his GTC.
Me: What did he buy? *thinking this dude went to a strip joint*
Finance: He bought a fishing license with his GTC.
Me: *OK this dude clearly isn't as cool as I thought, but fishing is fun too...just not as fun as strippers*
Me: *laughs then thinks....oh shit, this guy is serious.*
Me: Does he have per diem to cover it?
Finance: Yes.
Me: Ok, then what's the problem?
Finance: It's not an authorized purchase location?
Me: Can I authorize it as his CC?
Finance: Ummm....
Me: I mean, the dude could have done a cash advance for the same amount, right?
Finance: Yes
Me: Then he could have walked from that ATM with said cash and bought said item, right?
Finance: Yes
Me: ...and that's authorized?
Finance: Yes
Me: ...............silence..........
Finance: ............silence............
Me: the why the fuck are we having this conversation?
Finance: The purchase location on his GTC isn't authorized.
Me: But an ATM at the same location would have been fine?
Finance: Yes sir.
Me: *stares through phone muthafuckingly*
Me: How much are we talking here.
Finance: $25 dollars.
Me: $%$%#&#*#((#
Finance: Sir?
Me: OK, what do you need?
Finance: I need this form filled out, which requires an investigation.
Me: WTF? Over $25, that is more than covered by his per diem?
Finance: Yes sir...we have to have it for the auditors.
Me: Can I just send you a memo that says it's good to go?
Finance: No sir, the auditor requires this form.
Me: Sure, I'll just clear my schedule of that unimportant shit like flying and launch an investigation into this great travesty that will certainly bankrupt the AF!
Finance: Is that some kind of joke, we weren't issued a sense of humor at finance school (ok, that part might be made up...10% rule applies).
So I spent a morning "investigating" a $25 purchase, where my comments were a veiled, I can't believe you made me do this and this is basically fraud waste and abuse of my time.
Meanwhile, at DAL... Stuck out in a wx event where I can't get ahold of anyone from the company, and without any approvals/questions/forms filled out (gasp). I slap my credit card down for 2 cabs and 5 hotel rooms for the crew at the nicest hotel I can find. On the way to the airport the next day, I file the receipts with a note saying that we got stuck and I procured transportation/lodging for my crew. I was never questioned and paid out within a few days. Crazy talk, I know!