Actually what really grinds my gears lately is the excessive amount of time & effort it takes the personnel system to process relatively routine functions (like Air Medals for example). 6-9 months to get decorations approved from an O-6 to work through AFCENT and uploaded into your records? UFB. It cost my NCO a promotion on the TSgt board (missed it by 5 points, had 6 points of medals approved but took too long to process, and another 3 points that were “lost”). Surprisingly, AFPC total force service center was helpful, if you’re willing to wait 45 min to get ahold of someone. Base MPF acts like its some arduous process to do a CMS case for the guy’s supplemental board.