forgive my ignorance, but couldn't you just drop this pile of shit (CAC card, personal computer, etc.) off at comm and have them unf$$$ it?? i've always wanted to try that option. It seems like every 2 mo., some new security change comes out, and I'm subsequently unable to access email, AF portal, AROWS, DTS etc. Any more, you need to be an IT professional to operate this shit.