Don't forget that they were told their job wasn't important enough to keep a good number of them at the base and got out-sourced to a central facility to "improve quality & save $."
Again, they're not the tip of the spear, but no one likes being told their job isn't important and can be done better, cheaper and somewhere else with the resulting lack of personnel, training and mentoring being removed to make that "efficiency" happen. And then getting passive aggressive missives from some ass on the other and complaints about being closed for training, etc.
The Bronze Stars are still bullshit though.