Not really leadership, but incoming crews should note:
Marriott of Doha lost the laundry service contract, and has been replaced by blue shirt wearing "Dream Laundry Services." I turned in my laundry on the 1st, came back on the fourth, said "not ready, come back tomorrow." Came back on the 5th and only my flight suit was ready - so I went back to talk to someone about it.
In the back, I filled out a Laundry Investigative Complaint form, and wrote the above. Came back today (the 7th) and after the guy disappearing for 15 minutes, coming back and saying "not ready, come back tomorrow" I asked to speak to the guy in charge. I ended up speaking a the white guy in a suit and tie (Emoh?) who gave me some lip service, asked if I wanted to wait while he called the Operations Manager at the warehouse (I did) and listened to him read every item I was missing, along with ticket number and Complaint Form #. Said to check back tonight, and talk to the night supervisor, named Kevin. Furthermore, the base contracting officer was in the back talking to everyone else.
I did my own laundry today. Every time I went in, there were of 4-8 people complaining with lost items/clothes not ready/people getting random ABUs & other people's clothing. The Wing CC had dinner with us a few days ago and we let him know as well.
Furthermore, on a related note, I came back to this in our crew's hallway: