Jump to content

Recommended Posts

Closed on a VA IRRRL to 3.5% with Trident about two weeks ago- it was by far the best refi or mortgage experience I've encountered. Would rcommend Marty and his associates to anyone, & am hoping rates drop enough that I get to use them again in 6-9 months. 

Let me throw in a recommendation for Trident Home Loans. We have done two refis with them, and have had great experiences. Marty, Ashley and Aspen were great help, got me a great rate both times and with little to no hassle. We really enjoyed the simplicity and quick pace of the process.

Thank you gents! It was a pleasure working with both of you! Let me know if you need anything in the future.

Marty


Sent from my iPhone using Tapatalk

Share this post


Link to post
Share on other sites

Another reference for Trident. Spectacular customer service. Best rate I could find. Last year I used NBKC and this year I used Trident. This isn't a knock on NBKC by any means. They did great work on my last loan. However, went with Trident because originally Marty got back to me personally to help work through options on a complex sale of a home.  Then called when purchasing my next house and nobody could match their rate. Once in the loan process, IMHO, Trident really was unbeatable with customer service. A few standard dev's above anything I've ever come across buying or selling homes, and I've done it A fair amount over the years. My situation was pretty complex and challenging on many accounts.  I don't think I could have gotten better service had I been a family member of the employees. Specifically, the quick and applicable communication was great. These days I feel like many businesses ignore calls, fail to respond, feign misunderstanding complaints, etc. because it's just too much work/cost to provide great customer service. Trident was the opposite. Seeking out issues in the background and stopping problems before they interfered with closing. Just superb work. Thanks.  

Share this post


Link to post
Share on other sites
3 hours ago, Shamrock said:

Another reference for Trident. Spectacular customer service. Best rate I could find. Last year I used NBKC and this year I used Trident. This isn't a knock on NBKC by any means. They did great work on my last loan. However, went with Trident because originally Marty got back to me personally to help work through options on a complex sale of a home.  Then called when purchasing my next house and nobody could match their rate. Once in the loan process, IMHO, Trident really was unbeatable with customer service. A few standard dev's above anything I've ever come across buying or selling homes, and I've done it A fair amount over the years. My situation was pretty complex and challenging on many accounts.  I don't think I could have gotten better service had I been a family member of the employees. Specifically, the quick and applicable communication was great. These days I feel like many businesses ignore calls, fail to respond, feign misunderstanding complaints, etc. because it's just too much work/cost to provide great customer service. Trident was the opposite. Seeking out issues in the background and stopping problems before they interfered with closing. Just superb work. Thanks.  

Thank you so much! It's my goal that every one of our clients walks away with your level of satisfaction.  We're always here to help.

Marty

Share this post


Link to post
Share on other sites

Closed on a house this summer with Amy (PilotWife2 here) and NBKC.  Great experience; she was lightning fast with answering any questions and always kept me up to date with all pertinent information.   My realtor even commented that he wished everyone on the banking side was like Amy.    Made a return from overseas PCS much less stressful.

Share this post


Link to post
Share on other sites

Marty and Trident to the rescue again!  After using Trident last year for a no cost IRRRL, I knew exactly where to go when my wife found her dream home and I wanted to make it happen.  I was nervous about the complexity of the situation but Marty's team walked me step by step through a VA loan on the new house and a refinance to keep the old house as a rental property.  Elena was my main point of contact through the process and she was absolutely great, as I've come to expect from all the employees at Trident.  I'll be going back for another VA IRRRL as soon as possible.

Share this post


Link to post
Share on other sites

If you've been living in your home financed by a VA loan, and you decide to move but keep the old property as a rental, is there a requirement to refinance?

My understanding was that the primary residence requirement was for the application only, and is not restrictive if you want to move out and rent later.

Share this post


Link to post
Share on other sites
42 minutes ago, Jaded said:

If you've been living in your home financed by a VA loan, and you decide to move but keep the old property as a rental, is there a requirement to refinance?

My understanding was that the primary residence requirement was for the application only, and is not restrictive if you want to move out and rent later.

There is no requirement to refinance if you move out and want to turn it into a rental.  Some people refi to a conventional to free up their VA entitlement so they can use it to buy their new home.  In many situations you don't even need to do this depending on how much entitlement you have remaining.  Many people have two VA loans running at the same time.

Marty  

  • Upvote 1

Share this post


Link to post
Share on other sites
On 8/22/2017 at 9:56 AM, affrick said:

Marty and Trident to the rescue again!  After using Trident last year for a no cost IRRRL, I knew exactly where to go when my wife found her dream home and I wanted to make it happen.  I was nervous about the complexity of the situation but Marty's team walked me step by step through a VA loan on the new house and a refinance to keep the old house as a rental property.  Elena was my main point of contact through the process and she was absolutely great, as I've come to expect from all the employees at Trident.  I'll be going back for another VA IRRRL as soon as possible.

Thank you very much Sir!  You made Elena's day!  We are looking forward to doing your next IRRRL!

Share this post


Link to post
Share on other sites

Closed with Travis Smith at National Bank of Kansas City for our second house/loan with them.  As always, expeditious and the rate they gave us was .5% below USAA.  Also, my real estate agent was surprised by how quickly NBKC was able to get everything done.  As mentioned, this is the second loan we got through Travis and he was great to work with!

Share this post


Link to post
Share on other sites

I closed a conventional-into-VA refi with Marty a couple of weeks ago and their team did a great job. Lots of random paperwork stuff came up in the process but Ashley G. was outstanding at communicating and would call, email, text or stay late to take care of things if they popped up at the last minute. I talked with Marty directly on a couple of occasions and he explained everything to me and helped me compare what he could offer vs another lender. Looking forward to doing an IRRL with Trident when rates support doing that in the future. I referred one of my IRL friends who also had a smooth closing, and I second that recommendation here.

Share this post


Link to post
Share on other sites
On 9/18/2017 at 7:04 AM, nsplayr said:

I closed a conventional-into-VA refi with Marty a couple of weeks ago and their team did a great job. Lots of random paperwork stuff came up in the process but Ashley G. was outstanding at communicating and would call, email, text or stay late to take care of things if they popped up at the last minute. I talked with Marty directly on a couple of occasions and he explained everything to me and helped me compare what he could offer vs another lender. Looking forward to doing an IRRL with Trident when rates support doing that in the future. I referred one of my IRL friends who also had a smooth closing, and I second that recommendation here.

Thank you for your business and the referral!  We enjoyed working with you and Ashley said thank you for the compliment! I'll be in touch to do the no cost IRRRL in 6 months.

Marty

Share this post


Link to post
Share on other sites

PCS into DM in late January.  Timing for a TDY early November will allow for a stateside trip to look at houses.  Is greater than 60 days from intended move in too ambitious to see something and put an offer down with a closing of late mid to late January?

Share this post


Link to post
Share on other sites
4 hours ago, uhhello said:

PCS into DM in late January.  Timing for a TDY early November will allow for a stateside trip to look at houses.  Is greater than 60 days from intended move in too ambitious to see something and put an offer down with a closing of late mid to late January?

The buying season has slowed down so I’d recommend still making the trip and putting an offer in but don’t get too aggressive too quickly so you still get a good deal.

Good luck!

Marty

Share this post


Link to post
Share on other sites

Sent my first message to Marty at Trident Home Loans on August 16. I closed September 20. Re-financed from a 30 yr VA to a 15 yr VA. Jenn and Soha were great in handling the loan and getting everything completde faster than I thought it could be done. Like others have said, have all your paperwork in order because they will ask for it. There is a lot of paperwork. Many thanks to Marty and crew.

Share this post


Link to post
Share on other sites
52 minutes ago, Gunnerlit said:

Sent my first message to Marty at Trident Home Loans on August 16. I closed September 20. Re-financed from a 30 yr VA to a 15 yr VA. Jenn and Soha were great in handling the loan and getting everything completde faster than I thought it could be done. Like others have said, have all your paperwork in order because they will ask for it. There is a lot of paperwork. Many thanks to Marty and crew.

Thank you Sir!  It was our pleasure.  The mortgage industry is working on reducing the paperwork and doing more digitally, but the rules/laws haven't all caught up with the technology yet.  You made Jenn and Soha's day!

Take care!

Marty 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×